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*NOTE: For any questions or concerns about your order, please check out our FAQ’s below prior to reaching out to us.

Q1. When will my order ship?

Orders will usually be processed within 3~5 business days of ordering. Please visit Shipping Policy page for more information.

Q2. How long does shipping take?

The shipping will usually take 3-7 business days(The free delivery time for products under the Accessories category is 7~15 business days）. 

Please visit   for more information about our Shipping Policy.

Q3. Can I change the information on my order?

Yes! We are able to update your information on your order if your package has not been shipped yet.

Once your order has been shipped, we are unable to change the order information or delivery information.

Q4. Can I cancel my order?

We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.

If you have any other questions, please contact us via below: